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Zendesk Magento Plugin Migration

Introducing THE New Magento2 Plugin for Zendesk Support

Migrating from Zendesk’s legacy Magento 2 Connector doesn’t have to be complicated. Whether you’re moving due to Zendesk’s discontinuation of support or upgrading your customer service solution, agnoStack is the fastest, most comprehensive choice for integrating Magento 2 with Zendesk.

With agnoStack, you can have your Magento 2 + Zendesk integration up and running in just a few hours. Plus, we offer flexible pricing tiers to fit your needs—each option comes with a free 2-week trial, allowing you to experience the full power of the solution before making a commitment.

Zendesk Discontinued Legacy Connectors

As Zendesk's support for discontinued Magento 2 legacy connectors ends on October 30, 2024, retailers are faced with the challenge of finding a new, reliable integration to keep their operations running smoothly. Among the recommended alternatives, agnoStack not only meets but exceeds the demands of modern eCommerce.

The new Magento 2 Zendesk connector enables agents to not just view order and shipping data, but to take action on them without ever leaving Zendesk! Learn more about the options for customers using one of the legacy discontinued Zendesk Magento plugins and compare agnoStack against the alternative solutions such as MorfDev, Wagento and Zenplates.

Why agnoStack for Magento + Zendesk?

Fast Setup and Seamless Integration

Setting up agnoStack’s Magento 2 plugin for Zendesk is quick and easy. Unlike some alternatives that can take days or weeks to implement, agnoStack’s cutting-edge solution can be configured and fully operational in just a few hours. We ensure a seamless transition for businesses migrating from Zendesk’s legacy connector or any other platform.

Robust Enterprise Level Functionality

agnoStack offers the industry's most robust set of eCommerce Customer Support functionality available. Allowing agents to get a full 360 view of all customer and order related data directly within Zendesk. In addition to agnoStack’s robust out-of-the-box features, the platform offers unparalleled customization options through its Add-On Providers ecosystem. This allows you to easily extend Zendesk with the tools you already use, or even integrate custom solutions via their built-in, free low-code/no-code iPaaS. Whether you need advanced data workflows, custom order metadata, or additional integrations, agnoStack provides the flexibility to integrate anything you can imagine.

Flexible Pricing Options

No matter the size of your business, agnoStack offers multiple pricing tiers, designed to scale with your needs. Every plan includes the same comprehensive set of features, with pricing based on usage, making it accessible for both small businesses and large enterprises alike.

Zendesk Magento Connector Comparison

Other solutions like Wagento, Zenplates, and MorfDev have been mentioned as alternatives by Zendesk. However, many retailers have found that they offer limited features or are built on outdated technology, leading to agent inefficiencies and slower support response times. In contrast, agnoStack’s integration works with Zendesk’s modern Agent Workspace, offering advanced features like Web Messenger and conversational commerce for real-time customer interactions.

Even if you’re exploring other options listed by Zendesk, we highly encourage you to try agnoStack first before deciding on a long-term solution. Our free trial gives you the chance to experience firsthand why agnoStack is trusted by hundreds of global retailers.

Find out why agnoStack is the best Magento + Zendesk connector for retailers of all sizes and/or schedule a demo to see how agnoStack can help!

How to Migrate with agnoStack

  1. Sign up for the free 2-week trial on any pricing tier.
  2. Follow the simple setup guide for seamless integration within hours.
  3. Experience the full power of agnoStack’s Magento 2 connector and make an informed decision before your current Zendesk Magento connector is deprecated.

Our solution offers superior functionality, including:

  • Real-time order data access for faster issue resolution.
  • Personalized customer support powered by comprehensive data.
  • Integration with leading CRM systems like Salesforce, HubSpot, and Zendesk Sell.

Make the Switch Today

Zendesk’s Magento 2 Connector discontinuation doesn’t mean disruption for your business. With agnoStack, you can migrate easily and efficiently, enhancing your customer service and future-proofing your operations.

Contact agnoStack to get started with your migration, or schedule a walkthrough to see agnoStack in action.

Empowering retailers

of all types & sizes to provide faster, more seamless and more intuitive customer support regardless of software stack.

14 day free trial on all initial installations. Volume discounts available.