<img height="1" width="1" alt="LI Pixel" style="display: none;" src="https://px.ads.linkedin.com/collect/?pid=4252540&fmt=gif" />Zendesk eCommerce Best Practices .: Zendesk Commerce

Zendesk eCommerce Best Practices

The definitive guide to ensuring you are delivering the very best Commerce enabled Zendesk customer support.

agnoStack + Zendesk Custom Objects = Integrated Data Made Easier
CommerceTools for Zendesk

CommerceTools for Zendesk

The premium agnoStack Zendesk integration for commercetools just got a whole lot more exciting! Recent updates brings several core agnoStack features available across other commerce platforms to retailers using commercetools including Order Creation/CartCollabSM, Cart Selector, Line-Item Price Overrides, Order Status Management - and much more!

#CommerceTools
#ZendeskCommerce
#eCommerce
#CustomerSupport
#CustomerExperience
#agnoStack
#Zendesk

Zendesk Relate

Zendesk Relate

Zendesk's annual flagship customer event where Zendesk invites CX professionals to dream bigger. Join agnoStack in person in Las Vegas April 16-18 to learn about the latest ways to supercharge your agents - or join the digital event which will broadcast the opening keynote (and have access to on-demand recordings of the keynote and select sessions from the Las Vegas conference).

#ZendeskAI
#ZendeskRelate
#Relate24
#eCommerce
#CustomerSupport
#CustomerExperience
#agnoStack
#Zendesk

Zendesk adds flexible AI agent capabilities with Ultimate acquisition
Mastering Customer Retention to Increase Recurring Revenue

Article

Mastering Customer Retention to Increase Recurring Revenue

Successful strategies for increasing recurring revenue through subscription-based businesses. Unlike traditional one-time-purchase models, the subscription model relies heavily on maintaining long-term relationships with customers to ensure a steady stream of revenue.

Explore effective strategies for mastering customer retention within subscription-based businesses

#RecurringRevenue
#CustomerRetention
#CustomerLoyalty
#SubscriptionRevenue
#CustomerService

agnoStack + Zendesk + Elastic Path = Integration Made Easy
Elevating Enterprise Retail

Article

Elevating Enterprise Retail

Empowering Advanced Customization with Zendesk through the agnoStack Elastic Path Integration Provider. Eliminate costly integration development work, hosting costs, and monitoring costs while vastly reducing integration management hours.

Lower your overall total cost of ownership with Composer and reduce composable solution Total Cost of Ownership (TCO) by 60%.

#iPaaS
#TCO
#ZendeskIntegration
#ElasticPath
#agnoStack
#Zendesk

agnoStack introduces Zendesk 'AI for Commerce'
Zendesk launches 'Conversational Commerce' to deliver seamless, more personalized shopping experiences

Press Release

Zendesk launches 'Conversational Commerce' to deliver seamless, more personalized shopping experiences

Zendesk expands partnerships with Meta, Shopify to help businesses adopt a human-first mindset in customer conversations with new Conversational Commerce solution.

ZendeskZendesk

Zendesk

BigCommerce Customer Support - 4 Best Practices
'Zendesk AI' packages up AI models for CX business users
Best practices for providing effective ecommerce customer service

Guide

Best practices for providing effective ecommerce customer service

As online shopping continues to grow, businesses need an ecommerce customer service approach that lets them provide excellent virtual care to their customers.

ZendeskZendesk

Zendesk

Shopify x Zendesk: Perfectly paired to help retailers connect with customers

Article

Shopify x Zendesk: Perfectly paired to help retailers connect with customers

As retailers gear up for the high season, a deep dive into their tech stack can be a daunting, additional task on a lengthy to-do list. The brand-new, elevated Shopify Premium for Zendesk integration helps retailers shine even brighter: merchants can now view real-time shipping and payment status, advanced order timelines, connect multiple storefronts into a single, unified view of customers’ orders, and more.

Tara Ramroop (Zendesk)Tara Ramroop (Zendesk)

Tara Ramroop (Zendesk)

Introducing the New Magento2 Plugin for Zendesk Support

Article

Introducing the New Magento2 Plugin for Zendesk Support

The new Magento2 by agnoStack plugin brings a range of advantages over existing legacy options such as Classy Llama and Potato Commerce. First and foremost, agnoStack offers drastically improved support and responsiveness, ensuring that merchants receive timely assistance and resolutions to their support inquiries.

Analyzing the Shopify Plus App Ecosystem

Article

Analyzing the Shopify Plus App Ecosystem

The explosion of Shopify Plus brands over the last 5 years has been incredible. From the homegrown brands that outgrew Shopify’s standard plans to the Mid-Market and Enterprise brands like Red Bull, Coty, Gillette, Glossier, and Supreme that now trust the platform, has opened up a new growth area for most Shopify apps. Zendesk provides the

6 top apps for installions of Shopify Plus!

Jeremy Horowitz

3 ways to use Zendesk as an ecommerce help desk

Guide

3 ways to use Zendesk as an ecommerce help desk

Most businesses sell all over the web. While it’s great to sell on Amazon, eBay, and your own online stores, managing support across various channels can slow your responses, making it difficult to prioritize tickets. This creates accountability problems and can make your customer feel undervalued.

Justin Golschneider

Integrated Salesforce CRM for Zendesk

Press Release

Integrated Salesforce CRM for Zendesk

agnoStack, provider of the world's first platform-agnostic, omnichannel commerce solution built natively on Zendesk, has announced a new integration with Salesforce CRM. It will be available for retailers (across platforms including Shopify) of all sizes who are using Salesforce 'Core' for a cross-channel view of customer data.

#eCommerce
#CustomerSupport
#CustomerExperience
#agnoStack
#Zendesk
#Salesforce
#CRM
#JustTheBeginning

Adam Grohs (agnoStack)Adam Grohs (agnoStack)

Adam Grohs (agnoStack)

Zendesk updates focus on customer service AI 'ticket triage'
Zendesk Launches Intelligent Triage and Smart Assist

Press Release

Zendesk Launches Intelligent Triage and Smart Assist

Powered by machine learning, Intelligent Triage and Smart Assist use a unique approach to AI to better serve customers and businesses without long, costly implementation. By democratising access to these solutions, companies can better understand intent and sentiment through account-specific, data-driven models that are customised for individual use cases and drive faster resolutions.

ZendeskZendesk

Zendesk

Faye Launches Zendesk Integration with Zoom

Faye Launches Zendesk Integration with Zoom

Faye, a provider of software strategy, deployment, integrations, and management, has launched Zoom Meetings in Zendesk, enabling Zendesk Support users to schedule and launch Zoom meetings from within Zendesk.

Faye Digital

Zendesk Announces Stockholder Approval of Merger Agreement

Press Release

Zendesk Announces Stockholder Approval of Merger Agreement

Zendesk, Inc. (NYSE:ZEN) ("Zendesk") announced that its stockholders voted today to adopt the Agreement and Plan of Merger (the "merger agreement") whereby Zendesk will be acquired by a consortium led by Hellman & Friedman and Permira (the "Consortium") for $77.50 per share in cash.

BusinessWireBusinessWire

BusinessWire

BigCommerce Customer Support - Top 4 Best Practices
Zendesk for Retail - Make your shop pop

Zendesk for Retail - Make your shop pop

Creating great customer experiences in retail is tough. Keeping customers happy means making every interaction matter. With Zendesk, you can make sure your customers get the support they need—wherever they're interacting with your brand. Because happy shoppers are repeat customers—and that's what makes a good brand great.

Empowering retailers

of all types & sizes to provide faster, more seamless and more intuitive customer support regardless of software stack.

14 day free trial on all initial installations. Volume discounts available.